User Data Deletion Policy

Last Updated: 06-12-24

At Chaku (https://chaku.co.in), we value your privacy and are committed to ensuring your personal data is handled responsibly. This policy explains how you can request the deletion of your data from our systems in compliance with data protection laws and platform-specific requirements, including Facebook’s policies.

How to Request Data Deletion

If you would like to delete your personal data from Chaku’s records, follow these steps:

  1. Submit Your Request:
    Send an email to mail@chaku.co.in with the subject line “Data Deletion Request.” Include the following details:
    • Your full name
    • Email address associated with your account or order
    • A description of the data you want deleted
  2. Verification Process:
    For security purposes, we may request additional information to verify your identity before processing the request.
  3. Data Deletion Confirmation:
    Once verified, your data will be removed from our systems within 30 days, and we will notify you once the process is complete.

Facebook Data Deletion

If you have interacted with Chaku via Facebook (e.g., through Facebook Login or integrations), you can request data deletion directly from Facebook:

  1. Log in to your Facebook account.
  2. Navigate to the Apps and Websites section in your account settings.
  3. Select Chaku and click Remove.
  4. Follow the on-screen instructions to request the deletion of your data.

Exceptions to Data Deletion

Certain data may need to be retained for legal, regulatory, or business purposes, such as:

  • Financial transaction records
  • Fraud prevention and security measures
  • Compliance with applicable laws and regulations

Contact Information

For any questions or concerns regarding this policy, or if you need assistance with your request, please contact us at mail@chaku.co.in.

We are committed to respecting your privacy and ensuring your personal data is handled securely.

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